Lee and Wrangler Rewards

Terms and Conditions

These Terms and Conditions contain an arbitration provision.  Please review the Arbitration section for details.

The Lee and Wrangler Rewards Program (the "Program") is offered by Kontoor Brands, Inc. or the local entity in Member’s jurisdiction (“Kontoor,” “we,” or “us”). To find the local entity, please review here: Members of the Program (each, a “Member”) are responsible for remaining familiar with these Terms and Conditions (the “Terms”). These Terms apply to each Member’s participation in the Program. By participating in the Program, Member agrees to be bound by these Terms.

From time to time, Kontoor, in its sole discretion, may change, discontinue, or add the interactions where Members can earn points (“Points”), the number of Points earned, and the redemption amount of Points for rewards (“Rewards”) with or without prior notification to Members. In all matters relating to the administration of the Program, the decisions of Kontoor will be final. Kontoor reserves the right to change or cancel any aspect of the Program, at any time. If Kontoor changes these Terms, Kontoor will give Member notice by posting the new Terms. Those changes will go into effect on the Last Revised date shown in the revised Terms.

ENROLLMENT

It is free to enroll in the Program. No purchase is necessary. Members can link their Program account to their online Lee and/or Wrangler account to earn Points and receive Rewards or enroll in-store to earn points.

Members are responsible for keeping contact information up to date by keeping their information current in their account or by contacting Kontoor at 1-800-453-3348 for the Lee program or 1-888-784-8571 for the Wrangler program. Kontoor is not responsible for communications, offers, or Rewards sent to out-of-date email addresses.

Upon enrollment, Members will receive a welcome email with information about enrollment and participation in the Program.

ELIGIBILITY

Members must be at least 16 years old and legal residents of the United States, Austria, Belgium, Denmark, France, Germany, Ireland, Italy, the Netherlands, Poland, Spain, Sweden, the United Kingdom, or the Czech Republic to be eligible to enroll in the Program. Residents of Canada are excluded from the Program. If Member is a minor in their location of residence, Member’s parent or legal guardian must agree to these Terms on Member’s behalf and Member may only participate in the Program with permission from their parent or legal guardian. By enrolling and participating in the Program, Member represents that they meet these eligibility requirements. Enrollment is for individuals only and for personal, non-commercial use.

Kontoor employees and their families are eligible to participate in the Program. Kontoor reserves the right to terminate Members from the Program if in Kontoor’s discretion, a Member has violated the eligibility requirements or these Terms.

EARNING POINTS AND REWARDS

To earn Points on every purchase, Members must identify themselves at the time of purchase, whether in-store or online, by entering the same email address used for Program registration. When the registered email address is used, Members qualify to earn one Point for every dollar spent on qualifying purchases, excluding taxes and shipping. For online purchases, Points are earned upon shipping of the order. Points can be redeemed for Rewards, as outlined below.

Points cannot be earned on the purchase of gift cards or merchandise cards; however, Points may be earned on purchases made using gift cards for payment. Purchases only qualify for earning Points once the purchased item has shipped, if applicable.

From time to time, Kontoor may, at its discretion, offer other opportunities to earn Points through activities such as completing a survey. Points are earned upon completion of the promotion through which the Points are earned.

Points expire 365 days from the date they are earned unless converted to Rewards. Points may be converted to Rewards upon earning 200, 400, or 600 Points as directed by the Member. Members may click “Reward Settings” from their online account to choose whether points will be converted to Rewards after earning 200, 400, or 600 Points. If a Member does not select a Rewards Setting, the setting will default to a 200 Points setting, and upon earning 200 points, a $5 Reward certificate will be issued. Rewards are valid for 120 Days after issuance for U.S. Members and 180 days after the date of issuance for qualifying Members outside of the U.S.

Note that if a Member does not meet the point threshold for a Reward based upon the Member’s selected level prior to Points expiring, no Reward will be issued, even if the number of Points is above a lower threshold. For example, if a Member selects 400 points as the Reward setting and the Member has 390 Points, no Reward will be issued. If the 390 Points expire, the Member’s balance will go to 0 Points and no Rewards. A Reward will not be issued at a lower Points setting unless the Member selects that setting.

We are unable to retroactively apply Rewards for Members who do not identify themselves with appropriate account information at the time of purchase.

Points and Rewards can be earned at both our Lee and Wrangler brands, provided that a Member must have an online shopping account with each brand in order to earn Points at each brand. For example, a Member may sign up for a Rewards account on Lee.com. If a Member makes a purchase on Wrangler.com, the Member must open an account to earn Points on the Wrangler purchase. The Member’s Rewards account will track points earned with both brands.

RETURNS

If Member returns merchandise from a purchase that earned points, Member will get a refund to Member’s original payment and the points that were originally earned will be deducted from Member’s point balance. It’s possible that Members point balance could be negative.

If Member returns merchandise from a purchase that included a Reward, Member will get a refund to Member’s original payment. The original points used for Member’s returned purchase will not be added back to member’s Rewards balance and the original Rewards will not be added back to Member’s account.

EXCLUSIONS

International orders, orders to and from countries other than Member’s home country, taxes, shipping, purchase of gift cards or merchandise cards, and items fulfilled by third parties (such as third party brands or other stores selling Lee or Wrangler products), unauthorized or fraudulent purchases, and refunds are not eligible to earn Points. If Member uses Rewards to purchase an item, Rewards will be applied prior to any other discounts being applied.

REDEEMING REWARDS

Rewards are issued via email and are automatically added to Member’s Rewards account immediately after issuance once the Member selected 200, 400 or 600 Points level is met. Member may change Member’s Rewards Setting at any time, but should allow 48 hours for such change to take effect. Any remaining balance of Points that have not converted to a Reward will expire 365 Days after they are earned. The redemption amount for Rewards is $5 for every 200 Points.

Rewards can be used at both our Lee and Wrangler brands, even if the Rewards certificate is from the other brand; provided, that Member must have an online shopping account with each brand in order to redeem Rewards at each brand.

From time to time, we may offer additional offers and benefits to Members.

Points or Rewards earned are not transferable and may not be sold, resold, exchanged or bartered. Points and Rewards have no cash value and cannot be exchanged for cash. Rewards cannot be used to purchase third party services. Additional exclusions may apply – Member should see Rewards email for details and specific exclusions. Members are only allowed to use the Rewards in their country of residence. Rewards will be deducted prior to any discounts being added.

CANCELLATION AND CLOSURE OF ACCOUNT

Members have the right to cancel memberships at any time by calling Kontoor at 1-800-453-3348 for the Lee Program or 1-888-784-8571 for the Wrangler program. By canceling a membership, the Member’s account will be closed, any Points balance and issued Rewards certificates forfeited, and Program benefits will end. Kontoor, in its sole discretion, may terminate memberships or the whole Program without notice.

Kontoor may close Member’s account after 24 months]of inactivity on the account.

OPT-IN/PRIVACY

By providing Member’s enrollment information, Member is opting in to Rewards Program communications, including email and social postings, as well as email communications from Kontoor’s family of brands. Member is also giving Kontoor permission to use Member’s transaction and profile data to send personalized Program communications and special offers.

Member’s information will be used in accordance with the brand’s privacy policy, available at https://www.lee.com/help/privacy.html and https://www.wrangler.com/privacy.html.

Note that if a Member sends Kontoor a California Consumer Privacy Act (“CCPA”) deletion request per our Privacy Policy, such Member’s Points, Rewards, and accounts will be permanently deleted and Member will not be able to use incurred Points and Rewards.

CCPA FINANCIAL INCENTIVE DISCLOSURE (FOR CALIFORNIA CUSTOMERS)

Kontoor offers various financial incentives. The terms of the financial incentive will be presented to Member at the time Member signs up for the Program. Member may withdraw from any of the financial incentives by contacting Kontoor at 1 (888) 784 – 8571 or [email protected]. The value of Member’s data is the value of the offer presented to Member. Kontoor has calculated the value of the incentive by using the expense related to the offer.

DISCLAIMER

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE PROGRAM, AND ALL CONTENT AVAILABLE ON THE RELATED WEBSITES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WITHOUT LIMITATION WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, OR FITNESS FOR A PARTICULAR PURPOSE OR THOSE ARISING OUT OF A COURSE OF DEALING OR USAGE OF TRADE. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, MEMBER ACKNOWLEDGES AND AGREES, BY MEMBER’S PARTICIPATION IN THE PROGRAM AND USE OF RELATED WEBSITES, AS APPLICABLE, THAT MEMBER’S USE IS AT MEMBER’S SOLE RISK, THAT MEMBER ASSUMES FULL RESPONSIBILITY FOR ALL COSTS ASSOCIATED WITH ALL NECESSARY SERVICING OR REPAIRS OF ANY EQUIPMENT MEMBER USES IN CONNECTION WITH MEMBER’S USE, AND THAT KONTOOR AND ITS OFFICERS, EMPLOYEES, DIRECTORS, SHAREHOLDERS, PARENTS, SUBSIDIARIES, AFFILIATES, AGENTS, AND LICENSORS ("AFFILIATES") SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND RELATED TO MEMBER’S USE OF THIS WEBSITE OR KONTOOR’S MOBILE APPLICATIONS OR MEMBER’S PARTICIPATION IN THE PROGRAM.

IN PARTICULAR AND TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, KONTOOR AND ITS AFFILIATES MAKE NO REPRESENTATIONS OR WARRANTIES ABOUT THE ACCURACY OR COMPLETENESS OF CONTENT AVAILABLE ON OR THROUGH THE PROGRAM OR RELATED WEBSITES, OR THE CONTENT OF ANY WEBSITES OR ONLINE SERVICES LINKED TO OR INTEGRATED WITH THE WEBSITE OR MOBILE APPLICATIONS. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, KONTOOR AND ITS AFFILIATES WILL HAVE NO LIABILITY FOR ANY: (a) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT; (b) PERSONAL INJURY OR PROPERTY DAMAGE RESULTING FROM MEMBER’S ACCESS TO OR USE OF THE PROGRAM OR RELATED WEBSITES; (c) ANY UNAUTHORIZED ACCESS TO OR USE OF KONTOOR’S SERVERS OR OF ANY PERSONAL INFORMATION OR USER DATA; (d) ANY INTERRUPTION OF TRANSMISSION TO OR FROM THE PROGRAM OR RELATED WEBSITES; (e) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED ON OR THROUGH THE PROGRAM WEBSITES BY ANY THIRD PARTY; OR (f) ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED OR SHARED THROUGH THE WEBSITE.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL KONTOOR OR ITS AFFILIATES BE LIABLE TO MEMBER OR ANY THIRD PARTY FOR ANY INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES (INCLUDING FOR THE INDIRECT LOSS OF PROFIT, REVENUE, OR DATA) ARISING OUT OF OR RELATING TO THE PROGRAM OR RELATED WEBSITES, HOWEVER CAUSED, AND UNDER WHATEVER CAUSE OF ACTION OR THEORY OF LIABILITY BROUGHT (INCLUDING UNDER ANY CONTRACT, NEGLIGENCE, OR OTHER TORT THEORY OF LIABILITY) EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for damages. Accordingly, some of the above limitations and disclaimers may not apply to Member. To the extent Kontoor may not, as a matter of applicable law, disclaim any warranty or limit Kontoor’s liability, the scope and duration of such warranty and the extent of Kontoor’s liability will be the minimum permitted under such law.

INDEMNIFICATION

To the maximum extent permitted by applicable law, Member agrees to indemnify, defend and hold Kontoor (and its Affiliates), harmless from all claims, demands, and damages (actual and consequential) of every kind and nature, known and unknown including reasonable attorneys' fees, arising out of Member’s use of the Program-related websites or arising from a breach of these Terms by Member or anyone using Member’s account, or Member’s violation of any law or the rights of a third party. If Kontoor assumes the defense of such a matter, Member will reasonably cooperate with Kontoor in such defense.

INFORMAL DISPUTE RESOLUTION

We try to address any disputes without the need to initiate a formal legal case. Member agrees that prior to submitting any dispute or claim to arbitration for resolution, Member and Kontoor agree to make a good faith effort to resolve it informally, including having at least one telephone conversation between Member, personally, and Kontoor. To initiate this good faith effort to informally resolve a dispute Member agrees to notify Kontoor in writing at Kontoor Brands, 400 North Elm St. Greensboro, NC 27401, Attn: Legal Department., of the nature of this dispute, the basis for Member’s claims and the resolution that Member is seeking, including any monetary amount, with as much detail as Member can provide so that Kontoor can gain a sufficient understanding of the dispute. During the sixty (60) days following receipt of this notice, Member agrees to engage in good faith efforts to resolve the dispute, including personally participating in a telephone call with Kontoor. Member may have a lawyer attend the call with Member if Member wishes. If the dispute is not resolved within that sixty (60) days (which period can be extended by agreement of the parties), Member or Kontoor may commence an arbitration to resolve the dispute consistent with the process set forth below. Compliance with and completing this informal dispute resolution process is a condition precedent to filing an arbitration. Member and Kontoor agree to toll the statute of limitations and any filing fee deadlines while the parties engage in this informal dispute resolution process. A court of competent jurisdiction shall have the authority to enforce this condition precedent to arbitration, which includes the power to enjoin the filing or prosecution of a demand for arbitration.

ARBITRATION AGREEMENT & WAIVER OF CERTAIN RIGHTS

Member and Kontoor agree that, except as set forth below, we will resolve any controversies, claims, counterclaims, or other disputes between Member and Kontoor or Member and a third-party agent of Kontoor (a “Claim”) through final and binding arbitration instead of through court proceedings in accordance with the Consumer Arbitration Rules of the American Arbitration Association (“AAA Rules”). This arbitration agreement applies to any existing or future Claims that Member has not individually filed in a court of law prior to the date Member agreed to these Terms. The AAA Rules are available at www.adr.org or by calling 1-800-778-7879. Member and Kontoor hereby waive any right to a jury trial of any Claim. The arbitration will be heard and determined by a single arbitrator. The arbitrator's decision in any such arbitration will be final and binding upon the parties and may be enforced in any court of competent jurisdiction. The parties agree that the arbitration proceedings will be kept confidential and that the existence of the proceeding and any element of it will not be disclosed beyond the arbitration proceedings, except as may lawfully be required in judicial proceedings relating to the arbitration, by applicable disclosure rules and regulations of securities regulatory authorities or other governmental agencies, or as specifically permitted by state law. The Federal Arbitration Act and federal arbitration law apply to this agreement. However, the arbitrator, and not any federal, state, or local court or agency, shall have the exclusive authority to resolve any dispute relating to the interpretation, validity, applicability, enforceability, or formation of these Terms including, but not limited to, a claim that all or any part of these Terms is void or voidable.

To begin an arbitration proceeding, Member must send us an individual letter signed by Member requesting arbitration and describing Member’s claim to Kontoor Brands, 400 North Elm St. Greensboro, NC 27401, Attn: Legal Department. This letter must be sent at least five (5) days before Member initiates an arbitration proceeding against Kontoor.

Any party to the arbitration may, at any time more than ten (10) days before arbitration, serve an offer of compromise in writing upon any other party to the action. Offers of compromise pursuant to these Terms will be adjudicated and interpreted in accordance with California Code of Civil Procedure section 998.

If Member demonstrates that the costs of arbitration will be prohibitive as compared to the costs of litigation, Kontoor will pay as much of the administrative costs and arbitrator’s fees required for the arbitration as the arbitrator deems necessary to prevent the cost of the arbitration from being prohibitive. In the final award, the arbitrator may apportion the costs of arbitration and the compensation of the arbitrator among the parties in such amounts as the arbitrator deems appropriate.

This arbitration agreement does not preclude Member or Kontoor from seeking action by federal, state, or local government agencies. Member and Kontoor also have the right to bring qualifying claims in small claims court or transfer qualifying claims to small claims court. In addition, Member and Kontoor retain the right to apply to any court of competent jurisdiction for provisional relief, including pre-arbitral attachments or preliminary injunctions, and any such request shall not be deemed incompatible with these Terms, nor a waiver of the right to have disputes submitted to arbitration as provided in these Terms.

Neither Member nor Kontoor may act as a class representative or private attorney general, nor participate as a member of a class of claimants, with respect to any Claim. Member may not bring Claims in arbitration on a class, consolidated, or representative basis. The arbitrator can decide only Member and/or Kontoor’s individual Claims. The arbitrator may not consolidate or join the claims of other persons or parties who may be similarly situated without the prior written consent of the parties. If for any reason a claim proceeds in court rather than in arbitration, the parties each waive any right to a jury trial. The arbitrator may award in the arbitration the same damages or other relief available under applicable law, including injunctive and declaratory relief, as if the action were brought in court on an individual basis. Notwithstanding anything to the contrary in the foregoing or herein, the arbitrator may not issue a “public injunction,” and any such “public injunction” may be awarded only by a federal or state court. If either party seeks a “public injunction,” all other claims and prayers for relief must be adjudicated in arbitration first, and any prayer or claim for a “public injunction” in federal or state court must be stayed until the arbitration is completed, after which the federal or state court can adjudicate the party’s claim or prayer for “public injunctive relief.” In doing so, the federal or state court is bound under principles of claim or issue preclusion by the decision of the arbitrator.

THIS SECTION LIMITS CERTAIN RIGHTS, INCLUDING THE RIGHT TO MAINTAIN A COURT ACTION, THE RIGHT TO A JURY TRIAL, THE RIGHT TO PARTICIPATE IN ANY FORM OF CLASS OR REPRESENTATIVE CLAIM, THE RIGHT TO ENGAGE IN DISCOVERY EXCEPT AS PROVIDED IN AAA RULES, AND THE RIGHT TO CERTAIN REMEDIES AND FORMS OF RELIEF. OTHER RIGHTS THAT MEMBER OR KONTOOR WOULD HAVE IN COURT ALSO MAY NOT BE AVAILABLE IN ARBITRATION. If any provision of this Section is found to be invalid or unenforceable, then that specific provision shall be of no force and effect and shall be severed, but the remainder of this Section will continue in full force and effect. This Section of these Terms will survive the termination of Member’s relationship with Kontoor.

MASS ARBITRATION PROCESS REQUIREMENTS

If twenty-five (25) or more similar claims are asserted against Kontoor by the same or coordinated counsel or are otherwise coordinated (and Member’s claim is one such claim), Member understands and agrees that the resolution of Member’s dispute might be delayed. Member also agrees to the following process and application of the AAA Multiple Consumer Case Filing Fee Schedule and Supplementary Rules. Counsel for the claimants and Kontoor’s counsel shall each select ten (10) cases (per side) to proceed first in individual arbitration proceedings as part of a bellwether process. The remaining cases shall not be filed or deemed filed in arbitration nor shall any AAA fees be assessed in connection with those claims until they are selected to proceed to individual arbitration proceedings as part of a staged process. If the parties are unable to resolve the remaining cases after the conclusion of the initial twenty (20) proceedings, the parties shall participate in a global mediation session before a retired state or federal court judge, and Kontoor will pay the mediator's fee. If the parties are unable to resolve the remaining matters through mediation at this time, then each side shall select twenty (20) cases (per side) to proceed to individual arbitration proceedings as part of a second bellwether process. (If there are fewer than forty (40) claims remaining, all shall proceed.) The remaining cases shall not be filed or deemed filed in arbitration nor shall any AAA fees be assessed in connection with those cases until they are selected to proceed to individual arbitration proceedings as part of a staged process. A single arbitrator shall preside over each case. Only one case may be assigned to each arbitrator as part of a bellwether process unless the parties agree otherwise. If the parties are unable to resolve the remaining cases after the conclusion of the forty (40) proceedings, the parties shall participate in another global mediation session before a retired state or federal court judge, and Kontoor will pay the mediator's fee. If the parties are unable to resolve the remaining matters in mediation at this time, this staged process shall continue with one hundred (100) cases proceeding at one time that are selected randomly or by the AAA in staged sets, until all the claims included in these coordinated filings, including Member’s case, are adjudicated or otherwise resolved. Between staged sets of proceedings, we agree to participate in a global mediation session should Member’s counsel request it in an effort to resolve all remaining claims. The statute of limitations and any filing fee deadlines shall be tolled for claims subject to this section regarding “Disputes” from the time the first cases are selected for a bellwether process until the time Member’s case is selected, withdrawn, or otherwise resolved. A court of competent jurisdiction shall have authority to enforce this paragraph and, if necessary, to enjoin the mass filing or prosecution of arbitration demands against Kontoor Should a court of competent jurisdiction decline to enforce these " Mass Arbitration Process Requirements," Member and Kontoor agree that Member’s and our counsel shall engage in good faith with the assistance of a Process Arbitrator to devise and implement procedures that ensure that arbitration remains efficient and cost-effective for all parties. Either party may engage with the AAA to address reductions in arbitration fees.

OTHER PROVISIONS

To the extent any action relating to the use of the Program and related websites or any transaction with Kontoor is not brought in arbitration under the arbitration agreement above, such action must be brought in the state or federal courts located in the County of Greensboro, North Carolina. Member consents and submits to the personal jurisdiction of such courts for the purposes of any such action.

These Terms will be governed by and construed in accordance with the laws of the State of North Carolina, without giving effect to any conflict of laws rules or provisions. Under no circumstances will Kontoor be held liable for any delay or failure in performance due in whole or in part to any acts of nature or other causes beyond Kontoor’s reasonable control. If any provision of these Terms is found to be unlawful or unenforceable, then that provision will be deemed severable from these Terms and will not affect the enforceability of any other provisions.

The failure by Kontoor to enforce any right or provision of these Terms will not prevent Kontoor from enforcing such right or provision in the future. Kontoor may assign its rights and obligations under these Terms, including in connection with a merger, acquisition, sale of assets or equity, or by operation of law.

Last Updated:05/22/2024