returns & exchanges
Please note, due to scheduled maintenance, returns and exchanges received starting July 26th will be temporarily delayed in processing. We apologize for any inconvenience. If you have questions, please contact us.
Wrangler stands behind the quality of everything we sell and we want you to be happy with your purchase. If you are not satisfied with your Wrangler.com purchase, you are welcome to return it for any reason within 60 days of purchase. Returned garments must be in original unused condition with tags attached. Wrangler Reborn products are eligible for refund only. Items ordered from Wrangler.com may not be returned through retail stores.
To start a return, click here to look up your order and then click Initiate Return. For eligible US returns, a $7.99 processing fee will be deducted from your refund. For eligible Canada returns, a C$25 processing fee will be deducted from your refund.
COMMON QUESTIONS
How can I do an exchange for a different color or size? +-
If you need a different size, color, or style that better suits your needs, please contact us at (888) 784-8571 before initiating your return. We’ll assist you with your replacement order.
What should I do if an item arrived defective or damaged? +-
Please contact us for assistance.
What if I don't have my order number?+-
If you don't have your order number, you can sign into your account and view your Order History. If you don't have an account, please contact us and we will give you your order number.
How Do I Return Items That I Purchased In A Wrangler Pop-Up Store?+-
Visit our Contact Us page and send us a request for a return. Please include your Order ID.
How can I return an item using PayPal or Klarna?+-
The return process is the same for any method of payment. Your refund will be credited back to the payment method used to place your order.
Can Items Be Returned Under Warranty?+-
Click here for more information about our warranty.
