Returns & Exchanges
What is Wrangler.com's return policy? +-
Wrangler stands behind the quality of everything we sell and we want you to be happy with your purchase. If you are not satisfied with your Wrangler.com purchase, you are welcome to return it for any reason within 60 days of purchase. Returned garments must be in original unused condition with tags attached.
How do I return items that I purchased on Wrangler.com?+-
- Complete the Returns Form that was included with your order. If you don't have the Returns Form, click here for a blank Returns Form that you can print out.
- Repackage garments in a secure shipping container along with the completed Returns Form. Garments being returned for a refund must be in original condition with all original tags attached. Wrangler shipping bags can be reused for returning garments.
- Attach the orange return address label that was included with your order to your shipping container. If you don't have the orange address label, click here for an address label that you can print out. Please Note: The customer is responsible for any and all applicable taxes and charges associated with returning merchandise. Wrangler® is not responsible for lost packages, so we recommend that you insure your package when you return it to us.
How do I exchange items that I purchased on Wrangler.com?+-
Please contact consumer relations so we can help you find a different size, color, or style that better suits your needs.
How do I return items that I purchased in a Wrangler pop-up store?+-
Visit our Contact Us page and send us a request for a return. Please include your Order ID.
What If I don’t have my order number?+-
If you don’t have your order number or you received the item as a gift, please contact consumer relations so we can help you to get the order number.
Can I return an item if I purchased with PayPal?+-
Yes, follow the instructions above (How do I return something I purchased on Wrangler.com?) for returning an item and we will credit your PayPal account.
Can items be returned under warranty?+-
Click here for more information about our warranty.