CUSTOMER SERVICE

 

SHIPPING

Shipping Delay Notice:  Due to scheduled maintenance, some orders may experience shipping delays beginning July 26, 2026. Once your order ships, you will receive a shipping confirmation email with tracking information. We apologize for any inconvenience and appreciate your patience.

 

Please Note: Orders are currently delayed in processing up to 2 days.
Due to weather conditions, order delivery may be delayed.

 United States

U.S. Holiday Shipping Deadlines

Ship Method Order By
Standard Wednesday, December 16, 11:59PM PST*
Express Monday, December 21, 11:59PM PST*

Delivery times are estimates only based on carrier transit times. Actual delivery dates cannot be guaranteed.

Standard Shipping
Orders shipped Standard within the United States usually arrive within 2 - 8 business days, based on location, from date of purchase. Shipping is free on orders of $100 or more (before taxes and after discounts are applied).

 

Express Shipping
Orders shipped Express within the United States usually arrive within 2 - 3 business days from date of purchase. A business day is Monday through Friday, excluding holidays.

 Canada

Canada Holiday Extension:  Orders placed between 10/15/2026 and 12/02/2026 are eligible to return through 2/01/2027. Orders placed on or after 12/02/2026 will adhere to the 60-day return policy outlined below.

Canada Holiday Shipping Deadlines

*Dates and times are estimates based on carrier transit times. Actual delivery dates cannot be guaranteed.

Shipping Method Order By
Standard Wednesday, December 02, 11:59 PM PST*

*Orders placed on or after 12/02/2026 will adhere to the 60-day return policy outlined below.

Standard Shipping
Orders shipped Standard to Canada usually arrive within 9 - 12 business days, based on location, from date of purchase. Shipping is free on orders of C$125 or more (before taxes and duties and after discounts are applied). Currently, we do not offer Express shipping on Canada orders.

 

SHIPPING FAQ

We currently ship only to select addresses within the United States and Canada. We currently do not ship to US territories or to the Province of Quebec.

Shipping costs vary by region. Please find your country and region below.

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US Orders

Standard Shipping (including Standard 2-Day Shipping)

  • $7.99: Orders less than $50
  • $8.99: Orders $50 - $99.99
  • Free: Orders $100 or more

Express Shipping

  • $14.99: Orders less than $250 to the lower 48 continental United States (plus $15 for each additional $250 spent).
  • $9.99: Orders less than $250 to Alaska (plus $10 for each additional $250 spent).
  • $19.99: Orders less than $250 to Hawaii (plus $20 for each additional $250 spent).

Overnight Shipping

  • $21.99: Orders less than $250 (plus $22 for each additional $250 spent).

Canada Orders

Standard Shipping

  • C$20: Orders less than C$125
  • Free: Orders C$125 or more

We utilize various carriers for our shipments depending on the destination and method selected.

Physical Street Addresses within lower 48 Continental United States

  • Standard: FedEx Ground (non-residences) or FedEx Ground Economy (residences)
  • Express: FedEx 2Day
  • Next Business Day: FedEx Overnight

Alaska and Hawaii

  • Standard (PO Boxes only): USPS Priority Mail
  • Express: FedEx 2Day

PO Boxes within lower 48 Continental United States

  • FedEx Ground Economy

APO and FPO addresses

  • USPS Priority Mail

Canada

  • We partner with eShopWorld to offer delivery to Canada via supported carriers

Most orders ship the same or next business day. A business day is Monday through Friday, excluding holidays.

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