Find the latest information related to shipping and return delays below.
Due to high demand and system maintenance, we are experiencing delays in shipments and returns beginning March 29, 2021. Orders will be received, but shipment will be delayed according to the below schedule. For assistance, contact us at (888) 784-8571, Monday - Friday, 8AM to 6PM (ET) or click here. You can also find us at a local retailer. Find a store near you.
Today, orders ship free. *Free shipping applies to standard shipments to lower 48 states. Not valid on express shipments to Alaska or Hawaii. Not valid on prior purchases. We reserve the right to limit quantities or cancel orders arising from pricing, promotions, or other errors. We reserve the right to end or extend this promotion at any time without notice.
Due to high demand and system maintenance, shipments of orders placed after 3/29 will be delayed by approximately 4 weeks.
Orders & Payment
When should I expect my package to arrive?+-
Orders placed before 12PM ET on March 29 will arrive within 3-11 business days. Orders placed after 12PM ET on March 29 will arrive within 4-6 weeks.
When will my credit cart be charged?+-
When a purchase is made, an authorization amount is placed on credit/debit cards which temporarily hold funds. This is not actually a charge on your card. Once the order has been shipped, this authorization becomes an approval and charges your account.
How will I learn about updates to my order+-
After you place an order on Wrangler.com, we send you a confirmation email with order details. Once it leaves our facility, you will be sent a shipping confirmation email with tracking information for each shipment. Keep in mind, it can take between 4-6 weeks for orders to ship during this time.
How can I track my order?+-
Click here to track your order
What if I want to cancel my order?+-
Please contact us at (888) 784-8571, Monday - Friday, 8AM to 6PM (ET) or click here.
How do I place an exchange order during this time? +-
If you would like to place an exchange order, please contact us at (888) 784-8571, Monday - Friday, 8AM to 6PM (ET) or click here. NOTE: We apologize for the inconvenience. Due to high demand and system maintenance, refunds for returns will be delayed approximately 4 weeks after March 28th.
Why is my return taking so long? +-
We apologize for the inconvenience. Due to high demand and system maintenance, refunds for returns received after March 28th will be delayed approximately 4 weeks.
What about returns during this period?+-
Returns will be delayed up to four weeks beginning March 29.
How will I know when my return has been refunded?+-
Once your return has been processed, a refund will be made to the original form of payment. Once this is complete, you will receive a confirmation email.