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Terms & Conditions

The WranglerĀ® site provides a convenient and secure way for you to purchase Wrangler products. Check our site often, as product availability changes periodically. We offer products for sale through Wrangler.com to United States addresses only. Ordering Wrangler products from our online store is quick and easy. You can shop 24 hours a day, seven days a week.

We offer standard shipping via the United States Postal Service and UPS Standard Ground Service and express shipping via UPS 2-Day Express Service. Your order can be delivered to any residence, P.O. Box, APO or FPO addresses Monday-Saturday. Orders shipped to business addresses will be delivered Monday-Friday.

Registration

Creating an account makes shopping easier. We will store your billing and shipping addresses for speedier checkouts and you'll have easy access to change your address book and view your order history. You must be 13 years of age or older to register.

Privacy

The security and privacy of your personal information is extremely important to us. Wrangler only communicates with you about your placed order or any contest you have entered on our family of websites, unless you register to be notified about other information. We do not share, trade or sell your personal information to anyone outside of Wrangler or VF Corporation, our parent company, without your prior consent, except as described in our Privacy Policy. We're committed to protecting the security and privacy of any personal information you provide to us, and we will only use that information as we have described in our Privacy Policy.

Sales Tax

Wrangler is legally required to collect sales tax in those states we are licensed to do business. Sales tax is calculated using the tax rate of the state where the product is being shipped. Note that some tax authorities require us to collect tax on: product sales only, shipping fees only, both product sales and shipping fees, neither product sales nor shipping fees.

Returns

If you aren't satisfied with your purchase, you are welcome to return it by mail for any reason within 60 days of purchase, according to the terms of our Return Policy.  In addition, Wrangler offers a one year warranty against defective merchandise.  For more information about this warranty, see our Return Policy.

Shipping

All orders placed on Wrangler.com will be processed (pending credit card approval) and shipped out of our distribution center within 2-3 business days from the day the order is placed. We try to ship your order to you quickly, regardless of shipping method.

Standard Shipping orders within the continental United States are shipped by the United Parcel Service (UPS) and will arrive within 5 business days (Monday-Friday, not including holidays) from the day they are shipped. Orders to APO or FPO addresses could take up to 14 days to arrive from the day they are shipped. These orders will be delivered by the United States Postal Service (USPS).

Express Shipping orders are shipped via UPS 2-Day Express and will arrive within 2 business days (Monday-Friday, not including holidays and weekends) from the day they are shipped.  As with Standard Shipping orders, please allow 2-3 days for processing of your order. Express orders placed Friday after 3:00 PM EST will not be begin to get processed until the following business day. Express shipping is not available for shipments to P.O. Boxes, APO or FPO addresses.

Wrangler currently ships only to United States and APO and FPO addresses. We do not currently ship to US territories or to international addresses.

SmartPost If your shipping address is a PO Box, APO, or FPO address then your order will be shipped via SmartPost (FedEx SmartPost with final delivery by the U.S. Postal ServiceĀ®). SmartPost orders are shipped by both FedEx and the U.S. Postal Service according to the following method: SmartPost orders are picked up from Wrangler's facilities by FedEx, shipped by FedEx to the U.S. Postal Service, and then delivered to you by the U.S. Postal Service. If your order ships via SmartPost, we will email you tracking information that can be used on FedEx.com to track your order. Shipping times for orders shipped via Smartpost vary according to the type of shipping address:

  • SmartPost orders shipped within the contiguous 48 states are typically in transit between 2 to 7 business days
  • SmartPost orders shipped to an APO or FPO address can be in transit up to 30 business days.

Your Order

From the moment you order to the time it arrives at your door, we keep you updated on the progress of your purchase. We will send you an email confirming that your order has been placed, and another, including tracking information, when it has shipped. All you have to do is provide a valid email address during checkout.

Cancellations and Modifications

Orders placed with Standard shipping may be cancelled through the Wrangler.com website. Cancellations must occur within three hours of completing an order by completing the cancellation form, located here. If you need to modify items within an order, you should first cancel your original order. You will then be given the option to place a new order, starting with the items you originally purchased. You can then add, remove, or edit items within your new cart before completing your new order.  You can return items that you have ordered within 60 days of purchase, per the terms of our Return Policy.

If an item becomes out of stock after you place your order, you will receive an email from Wrangler detailing the item cancellation with a new order total.

If an item is out of stock at Wrangler.com, you can always use the Store Locator  to search your area for other retailers that carry Wrangler products.

Additional Terms and Conditions

PLEASE READ THE FOLLOWING ADDITIONAL TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law which Wrangler may modify, alter or update at any time in its sole discretion and which are binding on you. If you do not agree to these terms and conditions, please do not use this site. Changes to these Terms and Conditions will not be applied retroactively.

Copyright

All content included in this site, including but not limited to text, graphics or code, is the property of Wrangler or is licensed to Wrangler and is Copyright 2009, Wrangler ALL RIGHTS RESERVED. Permission is granted to electronically copy and/or print hard copy portions of this site for the sole purpose of placing an order with Wrangler or purchasing Wrangler products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited.

Some features of this website may be covered by U.S. Patent 5,930,474.

Disclaimer

THIS SITE AND THE MATERIALS AND PRODUCTS IN THIS SITE ARE PROVIDED "AS IS" AND WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW. THIS IS WITH THE EXCEPTION OF OUR FULL ONE-YEAR WARRANTY ON PRODUCT, DETAILED IN THE RETURN POLICY. WRANGLER DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. WRANGLER DOES NOT REPRESENT OR WARRANT THAT THE FUNCTIONS CONTAINED IN THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE, THOSE DEFECTS WILL BE CORRECTED, OR THAT THIS SITE OR THE SERVER THAT MAKES THE SITE AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WRANGLER DOES NOT MAKE ANY WARRANTIES OR REPRESENTATIONS REGARDING THE USE OF THE MATERIALS IN THIS SITE IN TERMS OF THEIR CORRECTNESS, ACCURACY, RELIABILITY OR OTHERWISE. THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

Credit Card Safety in Online Transactions

WE GUARANTEE THAT YOU WILL REMAIN SAFE FROM CREDIT CARD FRAUD ON EVERY ONLINE TRANSACTION MADE AT THIS SITE. THIS MEANS YOU PAY NOTHING IF UNAUTHORIZED CHARGES ARE MADE TO YOUR CARD AS A RESULT OF SHOPPING AT OUR ONLINE STORE. UNDER THE FAIR CREDIT BILLING ACT, YOUR BANK CANNOT HOLD YOU LIABLE FOR MORE THAN $50.00 OF FRAUDULENT CHARGES. IF YOUR BANK DOES HOLD YOU LIABLE FOR ANY OF THIS $50.00, WE WILL COVER THE ENTIRE LIABILITY FOR YOU, UP TO THE FULL $50.00. WE WILL ONLY COVER THIS LIABILITY IF THE UNAUTHORIZED USE OF YOUR CREDIT CARD RESULTED THROUGH NO FAULT OF YOUR OWN FROM PURCHASES MADE WHILE USING THE SECURE SERVER. IN THE EVENT OF UNAUTHORIZED USE OF YOUR CREDIT CARD, YOU MUST NOTIFY YOUR CREDIT CARD PROVIDER IN ACCORDANCE WITH ITS REPORTING RULES AND PROCEDURES.

Limitation of Liability

WRANGLER SHALL NOT BE LIABLE FOR ANY SPECIAL OR CONSEQUENTIAL DAMAGES THAT RESULT FROM THE USE OF, OR THE INABILITY TO USE, THE MATERIALS IN THIS SITE OR THE PERFORMANCE OF PRODUCTS, EVEN IF WRANGLER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. APPLICABLE LAW MAY NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY OR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

Governing Law; Arbitration

Your use of this site shall be governed in all respects by the laws of the state of North Carolina, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that any disputes between us, which cannot first be resolved informally, shall be submitted to final and binding arbitration in Greensboro, North Carolina, in accordance with the rules and procedures of the American Arbitration Association.

Order Acceptance

The receipt of an email order confirmation does not constitute the acceptance of an order or a confirmation or an offer to sell. Wrangler reserves the right, without prior notification, to limit the order quantity of any item and/or refuse service to any customer for any reason not prohibited by law. Orders shall be deemed accepted upon your acceptance of the terms of the invoice issued with the product delivered to you.

CUSTOMER RATINGS AND REVIEWS TERMS OF USE

These Terms of Use govern your conduct associated with the Customer Ratings and Review service offered by Wrangler (the "CRR Service"). To the extent of any conflict between Wrangler's Privacy Policy and these Terms of Use, these Terms of Use shall control with respect to the CRR Service.

By submitting any content to Wrangler, you represent and warrant that:

  • you are the sole author and owner of the intellectual property rights thereto;
  • all "moral rights" that you may have in such content have been voluntarily waived by you;
  • all content that you post is accurate;
  • you are at least 13 years old; and that
  • use of the content you supply does not violate these Terms of Use and will not cause injury to any person or entity.

You further agree and warrant that you shall not submit any content:

  • that is known by you to be false, inaccurate or misleading;
  • that infringes any third party's copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy;
  • that violates any law, statute, ordinance or regulation (including, but not limited to, those governing export control, consumer protection, unfair competition, anti-discrimination or false advertising);
  • that is, or may reasonably be considered to be, defamatory, libelous, hateful, racially or religiously biased or offensive, unlawfully threatening or unlawfully harassing to any individual, partnership or corporation;
  • for which you were compensated or granted any consideration by any third party;
  • that includes any information that references other websites, addresses, email addresses, contact information or phone numbers; or
  • that contains any computer viruses, worms or other potentially damaging computer programs or files.

You agree to indemnify and hold Wrangler (and its officers, directors, agents, subsidiaries, joint ventures, employees and third-party service providers, including but not limited to Bazaarvoice, Inc.), harmless from all claims, demands, and damages (actual and consequential) of every kind and nature, known and unknown including reasonable attorneys' fees, arising out of content you submitted to the CCR service or arising from a breach of your representations and warranties set forth above, or your violation of any law or the rights of a third party.

For any content that you submit, you grant Wrangler a perpetual, irrevocable, royalty-free, transferable right and license to use, copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and/or distribute such content and/or incorporate such content into any form, medium or technology throughout the world without compensation to you.

All content that you submit may be used at Wrangler's sole discretion. Wrangler reserves the right to change, condense or delete any content on Wrangler's website that Wrangler deems, in its sole discretion, to violate the content guidelines or any other provision of these Terms of Use. Wrangler does not guarantee that you will have any recourse through Wrangler to edit or delete any content you have submitted. Ratings and written comments are generally posted within two to four business days. However, Wrangler reserves the right to remove or to refuse to post any submission for any reason. You acknowledge that you, not Wrangler, are responsible for the contents of your submission. None of the content that you submit shall be subject to any obligation of confidence on the part of Wrangler, its agents, subsidiaries, affiliates, partners or third party service providers and their respective directors, officers and employees.

By submitting your email address in connection with your rating and review, you agree that Wrangler and its third party service providers may use your email address to contact you about the status of your review and other administrative purposes.

External Sites

This site may contain links to other sites on the Internet that are owned and operated by third party vendors and other third parties (the "External Sites"). You acknowledge that Wrangler is not responsible for the unavailability of, or the content located on or through, any External Site. You should contact the site administrator or webmaster for those External Sites if you have any concerns regarding such links or the content located on such External Sites.

Last Updated: November 19, 2013

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